Your Questions, Answered

  • No. Clients are responsible for booking their own hotel rooms. We do not book hotel accommodations on your behalf.

  • Yes. You must check into the hotel before we begin setup and Provide a key.

    Alternatively, you may add our CEO, Nadia Alexander, to your reservation

  • Room setups must be booked at least 2 weeks in advance.

  • Yes. A 50% non‑refundable deposit (or full payment) is required to secure your reservation.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs. Costs starting at $150

  • We currently accept Zelle and Cash App only.

  • Yes. Appointments may be rescheduled. Please notify us at least 24 hours in advance.

  • If you cancel after paying in full in less than 24 hours before appointment only the remaining balance—excluding the non‑refundable 50% deposit—will be refunded.

  • No. All deposits are strictly non‑refundable.