Questions, answered.
Everything you need to know about pricing, deposits, travel, customization, and booking timelines.
How far in advance should I book?
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We recommend reserving 4–8 weeks in advance for full event styling and 2–3 weeks for intimate setups and hotel suites. We do accept rush requests within 72 hours when our calendar allows — a rush fee applies.
What is your pricing structure?
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Each commission is quoted individually based on scope, scale, florals, and install complexity. Most intimate setups begin at $350; balloon installations from $275; full event styling from $2,500. You'll receive a detailed itemized proposal after your consultation.
Do you require a deposit?
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Yes. A 50% non-refundable retainer secures your date and begins the design phase. The remaining balance is due 7 days before your event.
Do you travel for events?
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Absolutely. Local installations within 25 miles are included. A travel fee applies beyond that radius, and we accommodate destination events with custom logistics quotes.
Can the designs be fully customized?
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Every commission is bespoke. We begin with a private consultation, build a mood board, and refine the palette, florals, and signage to your story. Nothing we deliver is off-the-shelf.
Do you handle setup and breakdown?
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Yes — every package includes full setup and breakdown. You arrive to a finished room and leave the rest to us.
Do you work with hotels and venues directly?
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We do. We coordinate with hotel concierges, banquet managers, and venue coordinators to ensure access, timing, and any restrictions are handled discreetly on your behalf.
What happens if I need to cancel or reschedule?
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Retainers are non-refundable but transferable to a rescheduled date within 6 months, subject to availability. Full terms are outlined in your service agreement.